Frequently asked questions

Everything before
your first scan.

Practical answers about QR modes, subscriptions, privacy and team workflows.

What is the difference between static and dynamic QR codes? +

A static QR code stores its final content directly in the image. A dynamic QR code stores a QRalto redirect address, allowing you to update the destination and measure scans after printing.

Do static QR codes expire? +

No. A downloaded static QR code continues to contain its encoded content and does not depend on QRalto hosting. The destination website itself must remain available.

Can I change a QR destination after printing? +

Yes, when the campaign uses Dynamic mode. Static QR pixels cannot be changed after download or printing.

What happens when a trial or subscription ends? +

Protected product features are blocked after entitlement expiry. Dynamic redirects are subscription-controlled, while previously downloaded static codes remain independent.

Does QRalto store scanner IP addresses? +

Raw scanner IP addresses are not retained in product analytics. QRalto creates an irreversible value with a private salt for approximate unique-scan reporting.

Can a team manage QR campaigns together? +

Yes. QRalto workspaces support Owner, Admin, Editor and Viewer responsibilities, subject to plan limits.

Is API access available? +

API access and bulk workflows are available on eligible plans using scoped, expiring API keys.